Agent Call Status callback
Note
This callback is used for the Audio Caller feature. For more information on the Audio Caller feature, refer to Audio Caller.
The Agent Call Status callback is always invoked when a successful response is received from the agent call API request. This callback indicates whether the server has successfully initiated the call (WAITANSWER) to the callee.
For call events after WAITANSWER, such as the callee accepting the call or rejecting the call, refer to 1-to-1 Call Event Callback with the sid value.
Method and endpoint
- Method: GET
- Endpoint:
${agent_call_status_cb_url}
Query parameters
| Key | Type | Nullable | Description | Example |
|---|---|---|---|---|
sid | String | N | Session ID. You can identify a call using an sid. Fixed 36 bytes size without null. | 6364e8b3-bdac-436e-9631-0bce2498ce0c |
agent_type | String | N | Agent Type
| AUDIO_CALLER |
media_source_type | String | N | The media type of the agent call
| STORED_SOURCE |
result | String | N | Result of making an agent call
| SUCCESS |
fail_reason | String | N | Reason for a failure (If successful, None) | Invalid peerId |
Example
# Let's suppose agent_call_status_cb_url is
# http://sample.server.com:20200/audio_caller_event
# LINE Planet server will send a request to agent_call_status_cb_url as follows.
GET http://sample.server.com:20200/audio_caller_event?
sid=6364e8b3-bdac-436e-9631-0bce2498ce0c&
agent_type=AUDIO_CALLER&
media_source_type=STORED_SOURCE&
result=Success&
fail_reason=None