LINE Planet Console

What is LINE Planet Console?

LINE Planet Console lets you manage your services developed with the LINE Planet SDK. It provides features such as viewing usage and call history, monitoring service traffic, configuring and managing API keys and callback URLs, checking for notices, reviewing major change logs of projects, and inviting or managing members.

Org. Admin and Project

The functionality of LINE Planet Console is divided into organization management and project management, which are accessible through the tabs (Org. Admin and Project) on the left sidebar of LINE Planet Console.

The Org. Admin tab provides organization-level management features. You can monitor usage of each project, create and manage projects, set security access restrictions, check billing details, manage organization members, manage organization profile information, and view various notices.

The Project tab provides project-level management features. You can view basic project information, monitor usage, search call history, monitor service traffic, manage project members, and review major change logs of the project.

Permission management​

In LINE Planet Console, each member is assigned an Org. Admin permission according to their role and a Project permission based on the projects they participate in and their roles within those projects.

Members' access to features varies based on the permissions assigned to them. When inviting members, refer to the following table to assign the appropriate permissions.

Category	Permission name	Description
Org. Admin permission	Super Admin	Permission assigned to the member who created the organization in LINE Planet Console Has access to all menus under both Org. Admin and Project tabs Only one Super Admin exists per organization, and it can be delegated to another member.
	Org Admin	Permission assigned to the sub-admin Has all the rights of a Super Admin except for delegating the Super Admin privilege
	Billing Admin	Permission assigned to members who manage billing information Has access to all menus except Project Management, Security, and Member
	Service Admin	Permission assigned to members responsible for managing a project Can create projects and can be designated or delegated as Project Owner. Has access to all menus except Billing
	Member	Default permission for Org. Admin Has access to all menus except Usage, Project Management, Security, and Billing
Project permission	Project Owner	Permission assigned to the member who created the project in LINE Planet Console Allowed to access and use all project menus and delegate the Project Owner role to another member
	Project Member	Permission assigned to members of the project Has access to all project menus but cannot delete other project members By default, Super Admin and Org Admin in the Org. Admin permission are granted the Project Member permission for all projects within the organization.

Account activation​

LINE Planet Console uses a LINE Business ID for member management. Invited members must create and activate their LINE Business ID following the steps below to access LINE Planet Console. (If you already have a LINE Business ID created with the invited email address, you can use the ID for LINE Planet Console.)

1. Access the URL link in the invitation email.

2. Click Create an account.

3. Click Sign up with email.

4. Enter your email address and click the Send signup link button.

Note

You must use the invited email address.

5. Click the Continue button in the email you received.

6. Enter your name and password and click the Sign up button.

7. Confirm the provided information and click the Sign up button.

8. Click the Sign up button.

Org. Admin

The Org. Admin tab provides the following features:

• Dashboard: View the key information of your organization such as the total number of projects and overall SDK usage
• Usage: View the usage of each project
• Project Management: View the project list and create a new project
• Security: Configure the restriction on login IPs or define email domains for member invitation
• Billing: View the issued invoices
• Member: Use member management features such as inviting or deleting members
• Org Profile: Manage the profile information of the organization
• Notice: View notices from LINE Planet

Dashboard

You can view the key information of the organization such as organization name and ID. Depending on the type of your permission, you can change the organization name or delegate the Super Admin role.

Usage

You can view the usage and trends of each project within the organization. When making a query, you can set conditions such as the reference time zone, time unit of query, comparison target (previous period, previous year, or country), and the query period. You can query up to 25 months.

The query result shows the total number of calls, call durations, the number of active users, the total group call room count, call disconnection reasons, and the user environment (such OS type, SDK version, network environment, ISP). The result is shown with a graph where you can compare data with the comparison target or analyze trends. You can also download the query result as a CSV file.

Project Management

You can view the information of each project in your organization and create a new project.

When creating a project, you can select an environment. Choose Eval for the testing environment and Real for the production environment.

A created project is activated upon approval by the LINE Planet team. Until it is approved, it cannot be accessed under the Project tab and is displayed as Awaiting Approval in the Action column.

The Status column shows the current status of the project, such as TESTING (under development) or LIVE (in service). The project status can be set in the Configuration menu under the Project tab.

Security

You can set allowed email domains for registration and authorized IPs for login to ensure that only approved users can access the system.

You can set up to five allowed email domains for member registration. The email domain of the Super Admin who initially created the organization is automatically added, and personal B2C email domains (such as gmail.com, live.com, etc.) cannot be added.

The setting of authorized IPs for login can be turned on or off. When it's turned on, it allows login only from the specified IP addresses. Login from other IP addresses will be blocked.

Billing

You can review the information of previously issued invoices and download them as PDF or CSV files.

Only projects created in the Real environment are subject to billing, and invoices for charges incurred from the first to the last day of the month are issued within six business days of the following month. After the invoice is issued, notification emails are sent to the email addresses of the Billing Admin, Super Admin, and Org Admin.

Member

You can manage your organization members. You can view the name and email address of each member, check the number of projects they're participating in, their joining date, and permission level. You can also invite new members, change the permission of existing members, and delete members.

For types of permissions and detailed descriptions, refer to Permission management.

Org Profile

You can view or change the organization name and view the time zone. The organization name is used as the recipient name on the invoice, and the time zone is used as the basis for billing calculation. (The time zone is set by the LINE Planet team.)

Notice

You can view various notices from LINE Planet. Notices are categorized as follows:

Type	Description
Server Change	Notices on LINE Planet server updates
Outage	Notices on LINE Planet outages
SDK Update	Announcements of LINE Planet SDK updates
General Notice	General notices on the use of the service

Project

The Project tab provides the following features:

• Overview: View the basic information of the project
• Usage: View the usage and trends of the project
• Configuration: View the general settings of the project for using the SDK and manage the API keys and callback URLs of the service
• Call History: Search the call history
• Monitoring: Monitor the service traffic
• Member: Manage project members
• Audit: View major change logs of the project

Overview

You can view the basic information of the project. If you have the Project Owner permission, you can change the service name or the Project Owner.

Usage

You can view the usage and trends of the current project. When making a query, you can set conditions such as the reference time zone, time unit of query, comparison target (previous period, previous year, or country), and the query period. You can query up to 25 months.

The query result shows the total number of calls, call durations, the number of active users, the total group call room count, call disconnection reasons, and the user environment (such OS type, SDK version, network environment, ISP). The result is shown with a graph where you can compare data with the comparison target or analyze trends. You can also download the query result as a CSV file.

Configuration

You can view the general settings of the project and manage the API keys and callback URLs.

General

You can view information such as the service name, operating environment, default region, creation date, Project Owner, group mails, and notes.

If you set group mails in Group Mails, you can receive notices sent to each project by the LINE Planet team through email.

In the Note menu, you can view custom settings applied to the service. Custom settings include the maximum number of participants in group calls and recording settings for 1:1 calls. This information is for viewing only. If you want to modify the custom settings, please contact us through the customer service channel.

API Keys

You can create, view, or delete the service's API keys. LINE Planet processes API calls only with valid API keys, so you must create at least one API key before using the service. You can create up to 10 API keys per service ID.

Warning

Deleting an API key that is currently in use may cause issues in services using the API key.

Callback URL

You can set or change the service's callback URLs. Additionally, the Dry Run feature allows you to test the API's operation before applying the callback URL.

Note

The callback URL is the endpoint of the application server called by the LINE Planet server. For more information, refer to Access token and Development environment.

Warning

• The callback URL is immediately applied to the service upon creation or change. Once it's changed, the previous callback URL no longer works.
• When changing the callback URL in the Real environment, you must test with the Dry Run feature to ensure that it works properly.

Status

You can set the status of the project. This setting doesn't affect the operation of the LINE Planet SDK. You can also view the project status in the Project Management menu under the Org. Admin tab.

Call History

You can search the call history based on conditions such as period, call type, user/room ID, disconnection reason, and call duration.

Note

• You can search the call history for up to the past year. Any data older than one year is deleted.
• It takes about two hours to collect data into the search database, so the call history search results are not real-time data.
• The call history search uses limited resources of Hadoop Distributed File System (HDFS), so it may take up to a few minutes.

Monitoring

You can view the service traffic for a certain time period in hours or days.

Note

• It takes a few minutes to collect data for monitoring, so the search results are not real-time data.
• You can search the monitoring data for up to the past two years. Any data older than two years is deleted.

Member

You can manage your project members. You can view the name and email address of each member, and check their joining date and permission level. You can also invite new members or delete members.

For types of permissions and detailed descriptions, refer to Permission management.

Audit

You can view the major change logs of the project. You can view the date of change, event name, event description, responsible user, role, and IP address. You can also search the logs by event type.